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Career Opportunities

Are you in search of new career opportunities? Castle of Knights is a full-service banquet and meeting house providing food and exceptional service. We are located in Chicopee, Massachusetts off of Memorial Drive. We are so happy to be back in action, doing what we love, serving individuals all over Western Massachusetts. Our banquet facility is looking to hire in various positions to complete our team. 

Waitstaff

Job Details
Job Type:
  • Full-time
  • Part-time

Schedule:

  • TBD
Qualifications
  • Experience:
    • bartending, 1 year (Preferred)

    • waitress, 1 year (Preferred)

  • Education:
    • High school or equivalent (Preferred)

Full Job Description

We are looking to hire competent waiters/waitresses that can maintain a neat and professional appearance while catering to our customers. You’ll be the face of our restaurant and responsible for our customers’ experiences. Our 10,000 square foot ballroom can accommodate any size party or function, so you’ll need to be prepared and able to handle both small and large parties. Menus are always changing based on what the client wants, so it is important that you study and possess a thorough knowledge of the components of each package we offer.

If you enjoy making connections with people and thrive in a fast-paced work environment, apply today. Your ultimate goal will be to provide high-quality service that will ensure that the customer has the most positive experience.

Responsibilities

  • Maintain a neat and professional appearance at all times
  • Prepare banquet tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Take and serve orders
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment

Skills

  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly disposition
  • Responsible and trustworthy
  • Some experience in prior restaurant/banquet setting

Supervisor

Job Details
Job Type:
  • Full-time

Schedule:

  • TBD
Qualifications
  • Experience:
    • 3-5 years in banquet service industry background

    • Ability to take charge of multiple staff members
  • Education:
    • Associates Degree (or equivalent)

Full Job Description

We are looking to hire a competent banquet facility supervisor that can maintain a neat and professional appearance while catering to our customers. This individual must have a warm, welcoming attitude and exceptional attention to detail. Our 10,000 square foot ballroom can accommodate any size party or function, so you’ll need to be prepared and able to handle both small and large parties as a Banquet Hall Supervisor. Menus are always changing based on what the client wants, so it is important that you study and possess a thorough knowledge of the components of each package we offer. You are responsible for ensuring that the customer’s event runs smoothly from beginning to end.

If you enjoy making connections with people and thrive in a fast-paced work environment, apply today. Your ultimate goal will be to provide high-quality service that will ensure that the customer has the most positive experience.

Responsibilities

  • Maintain a neat and professional appearance at all times
  • Act as the liaison between the kitchen and bar staff
  • Deal with complaints or problems with a positive attitude

Skills

  • Handling monetary transactions
  • Attention to cleanliness and safety
  • Exceptional customer service is a must
  • Excellent people skills with a friendly disposition
  • Responsible and trustworthy
  • Experience in prior restaurant/banquet setting

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